All eight releases shipped — from first lead to autonomous revenue
Every Interaction Creates Ripples.
Ripples CRM is the AI-first customer platform that runs your whole business — sales, marketing, service, operations, and a team of AI agents that never sleep — on one customer record.
Six suites that used to be six subscriptions. Every one of them reads and writes the same customer record, so nothing gets copied, synced, or lost.
Sales CRM
Leads, accounts, contacts, and deals across as many pipelines as you need — with quotes, products and price books, activities, and a forecast you can commit to.
Multiple pipelines & rotting alerts
Quotes → PDF in one click
Territories, quotas & approvals
Marketing automation
Campaigns, drag-and-drop customer journeys, landing pages, and a segmentation engine shared with the whole platform — every touch tracked back to revenue.
Visual journey canvas
Landing pages & lead-gen forms
Behavioral lead scoring
Customer service
Ticketing with SLAs, a searchable knowledge base, real-time live chat, and a branded self-service portal — support that sees the same customer sales does.
SLA-driven ticketing
Live chat on your site
Branded customer portal
AI everywhere
A copilot that knows your data, assistants that draft emails and recap meetings, and AI forecasting and scoring — grounded in your CRM with strict guardrails.
CRM copilot with RAG
Email & meeting assistants
AI forecasting & scoring
No-code platform
Custom objects, drag-drop form and app builders, a visual workflow designer, and an API builder — plus a marketplace of extensions from our developer ecosystem.
App, forms & API builders
Visual workflow designer
Marketplace & dev program
Business operations
Invoices and payments, procurement, inventory, projects, and HR share one database with your CRM — and a customer data platform resolves every identity into one profile.
Finance, inventory & projects
Procurement & HR
CDP with identity resolution
Autonomous AI, governed by you
Hire your first AI teammates
Four autonomous agents work your pipeline, accounts, tickets, and forecast around the clock. Every action is scoped by permissions, logged to the audit trail, and — where you decide — waits for a human to approve.
SDR Agent
Works your inbound queue — researches, qualifies, and books meetings straight onto your reps’ calendars.
Account Manager Agent
Watches every account for risk and expansion signals, and drafts the next touch before you ask.
Support Agent
Resolves routine tickets from your knowledge base and hands off edge cases with full context.
Revenue Agent
Audits pipeline hygiene, flags slipping deals, and keeps your forecast honest week after week.
Plus the CRM copilot, email and meeting assistants, AI forecasting, and lead scoring — grounded in your data with guardrails on every answer.
Build on Ripples
A platform, not just an app
When the built-in modules aren’t enough, build your own — without waiting for engineering. Define custom objects and get full APIs and UI generated instantly, design forms and approval flows, automate anything with the visual workflow designer, and publish to the marketplace when it’s worth sharing.
Custom objects with instant CRUD APIs and generated list/detail pages
Drag-drop form builder for internal and public data capture
Visual workflow designer with conditions, branches, and webhooks
API and database builders for headless use cases
Extension marketplace with a paid developer program and revenue sharing
Eight releases. All shipped.
Ripples grew up in public — from a fast, clean starter CRM to an autonomous, AI-driven business platform. Everything below is live today.
1
Starter CRMShipped
Contacts, accounts, leads and deals, activities, email, dashboards, global search, and team roles — fast and uncluttered.
2
ProfessionalShipped
Multiple pipelines, workflow automation, quotes and documents, calendar sync, email tracking, reports, and integrations.
3
EnterpriseShipped
Custom objects and form builder, approvals, territories and quotas, forecasting, SSO/SAML, audit, and multi-company, -currency, -language.
4
Customer 360Shipped
Campaigns, journey canvas, landing pages, segmentation, scoring, ticketing, knowledge base, live chat, and the customer portal.
5
AI CRMShipped
The CRM copilot with RAG over your data, sales, email and meeting assistants, AI forecasting and lead scoring — all guardrailed.
6
Platform EcosystemShipped
No-code app, workflow, API, database and forms builders, plus the extension marketplace and developer revenue sharing.
7
Unified Business OSShipped
Finance, procurement, inventory, projects and HR on the same data spine, unified by a customer data platform.
8
Autonomous AIShipped
SDR, account manager, support and revenue agents, a self-optimizing CRM, and predictive intelligence — humans always in the loop.
Enterprise-grade, from the schema up
Security isn’t a tier — it’s the foundation every workspace runs on, whether you’re a team of two or two thousand.
Tenant isolation
Row-level security in the database — every query is scoped to your workspace, enforced below the application.
Enterprise sign-on
SSO with SAML and OIDC, SCIM provisioning, two-factor authentication, and per-workspace sign-in pages.
Complete audit trail
Every create, change, and sign-in is recorded — filterable, exportable, and retained to your policy.
Granular permissions
Roles, teams, territories, and field-level control decide exactly who sees and edits what.
Global by default
Multi-company, multi-currency with scheduled rates, localized and RTL-ready interfaces.
Compliance-ready
Built to SOC 2 and ISO 27001 practices, HIPAA-ready configurations, and data residency options.
Your whole business, one workspace
Set up your workspace in under a minute. You become the owner, your team joins by invite, and every suite above is already waiting.